Privacy Policy

Last Updated: 1st Feb 2026

1. Introduction

Welcome to Riwayat Mart. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit https://riwayatmart.com or make a purchase.

By using our site, you agree to the terms outlined here. If you have any questions, please contact us.

2. Information We Collect

We only collect information necessary to serve you better.

  • Personal Details: Name, email address, phone number, shipping and billing address.

  • Payment Information: Securely processed through trusted payment gateways. We do not store your full card details.

  • Order History: Products purchased, order dates, and preferences.

  • Communications: Customer service messages, feedback, reviews, and email correspondence.

3. How We Use Your Information

Your information helps us:

  • Process and deliver your orders.

  • Respond to your questions and provide support.

  • Improve our website, products, and services.

  • Send important updates about your order (and occasional offers, only if you’ve agreed).

  • Protect against fraud and ensure security.

4. How We Share Your Information

We respect your privacy. We do not sell or trade your personal data.

We only share information when necessary with:

  • Trusted partners who help us run our business (e.g., payment processors, delivery services).

  • Legal authorities if required by law.

  • New owners in case of a business transfer (e.g., merger or sale).

5. Data Security

We take security seriously. We use industry-standard measures like:

  • SSL encryption for data transfer.

  • Secure servers and access controls.

  • Regular security reviews.

While we do our best, no online service is 100% secure. We encourage you to protect your passwords and account details.

6. Your Rights & Choices

You have control over your information. You can:

  • Request access to the data we hold about you.

  • Ask us to correct or update your details.

  • Request deletion of your personal data (where permitted by law).

  • Opt out of marketing emails anytime using the “unsubscribe” link.

  • Contact us at privacy@riwayatmart.com to exercise these rights.

7. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect their data. If you believe a child has shared information with us, please contact us so we can remove it.

8. International Data Transfers

If you are outside Pakistan, your data may be transferred to and stored in servers located here. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the “Last Updated” date. Please check back periodically.

10. Contact Us

If you have questions about your privacy or this policy, reach out to us:

Email: privacy@riwayatmart.com
Phone: 0300 5877858